Frequently Asked Questions
Search or browse common questions about our refrigerated trailer rentals, delivery services, and support.
🚛 Refrigerated Trailer Rentals
What size trailers do you offer?
We offer multiple trailer sizes suitable for restaurants, caterers, event venues, and food distributors. Availability varies. Contact us for current inventory.
How far in advance should I reserve a trailer?
We recommend booking as early as possible, especially during peak seasons and emergencies. Same-day rentals may be available.
How long can I keep a rental trailer?
Rentals are available for short-term, long-term, and extended emergency use.
📦 Delivery & Setup
Do you deliver and pick up the trailers?
Yes. We provide professional delivery, placement, and pickup of all rental equipment.
Do I need to be present for delivery?
An on-site contact is required to ensure proper placement and access.
What kind of power is required?
Our refrigerated trailers are fully self-powered using onboard generator systems. No external electrical service is required.
What if there is a power outage?
Power outages do not affect our trailers. All units operate on their own generators and continue running even when your building has no power.
❄️ Operation & Performance
What temperatures can your trailers maintain?
Our units are capable of maintaining safe refrigeration and freezer temperatures when operated properly.
Can the trailers be used as freezers?
Some units are designed for freezer operation. Please discuss your needs in advance.
💲 Pricing & Billing
How is pricing determined?
Pricing is based on rental duration, delivery distance, equipment type, and service level. Contact us for a custom quote.
What payment methods do you accept?
We accept major credit cards, ACH, and approved commercial accounts.
🛠 Service & Support
What if the unit stops working?
Contact us immediately. Our technicians respond as quickly as possible.
Can I move the trailer myself?
No. Only authorized CMR personnel may relocate equipment.
📞 Still Have Questions?
Cincinnati Mobile Refrigeration
Phone:
(513) 733-1188
Email:
dispatch@valleyref.com